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Your privacy matters

This notice explains how we handle the information you provide when requesting an experience or contacting support.

What we collect

When you send a request, we typically collect contact details and planning information such as:

  • Contact information
    Name, email address, and phone number.
  • Trip request details
    Preferred date, traveler count, and message notes.
  • Optional preferences
    Budget range, accessibility notes, and contact preferences.

How we use it

We use your information to:

  • Respond to your request
    Confirm availability and share next steps.
  • Coordinate logistics
    Provide meet‑up guidance and practical planning details.
  • Improve support
    Help us answer questions and address accessibility needs.

Your choices

You can request changes to how we communicate with you. If you no longer want email updates, update your preferences by contacting support.

We only use your information as needed to handle your tour inquiry and customer support requests. We keep information secure and limit access to the team members who need it to help you.

Questions about privacy?

Reach out and we’ll help you get the answers you need.